Privacy Policy

Last updated: August 28, 2025

1. Who We Are

This privacy policy applies to the Diago App mobile application and related services (collectively, the "Service") operated by:

This Privacy Policy describes how we collect, use, process, and protect your information when you use our Service. It also explains your privacy rights and how the law protects you. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information when you use our Service:

2.2 Device and Technical Information

We automatically collect certain information about your device and how you use our Service:

2.3 Location Information

With your permission, we may collect:

2.4 Camera and Microphone Access

When you grant permission, we may access:

2.5 Analytics and Tracking

We use cookies and similar tracking technologies to:

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Functionality

3.2 Communication

3.3 Analytics and Improvement

3.4 Security and Safety

3.5 Business Operations

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Third-Party Service Providers

We work with trusted third-party companies to help us provide and improve our Service. These include:

These service providers are contractually obligated to protect your information and only use it for the specific services they provide to us.

4.2 Business Partners and Integrations

4.3 Legal and Safety Requirements

We may disclose your information when required by law or to:

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

4.5 With Your Consent

We may share your information for other purposes when we have your explicit consent to do so.

7. Data Retention and Deletion

7.1 Retention Periods

We retain your personal information for different periods depending on the type of data and purpose:

7.2 Data Minimization

We practice data minimization by:

7.3 Automatic Deletion

We have automated systems in place to:

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction.

9.1 Safeguards for International Transfers

When we transfer your information internationally, we ensure appropriate safeguards are in place:

9.2 Your Consent

By using our Service and providing your information, you consent to the transfer, storage, and processing of your information in these countries.

10. Third-Party Services and Links

10.1 Third-Party Integrations

Our Service may integrate with third-party services such as:

These integrations are subject to their own privacy policies and terms of service.

10.2 Third-Party Links

Our Service may contain links to other websites or services not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

10.3 Social Media Features

Our Service may include social media features and widgets. These features may collect your IP address and page information and may set cookies. Your interactions with these features are governed by the privacy policies of the providing companies.

8. Your Privacy Rights

8.1 Access and Portability

You have the right to:

8.2 Correction and Updates

You can:

8.3 Deletion Rights

You have the right to:

8.4 Consent Management

You can:

8.5 How to Exercise Your Rights

To exercise any of these rights:

8.6 Additional Rights (Jurisdiction-Specific)

Depending on your location, you may have additional rights under laws such as GDPR, CCPA, or other privacy regulations. These may include rights to object to processing, restrict processing, or file complaints with supervisory authorities.

6. Data Security and Protection

6.1 Security Measures

We implement industry-standard security measures to protect your personal information:

6.2 Data Storage and Location

6.3 Security Limitations

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to improve our security measures.

6.4 Incident Response

In the event of a data breach that affects your personal information, we will:

5. Children's Privacy and Family Policy Compliance

5.1 Age Restrictions

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at help@diago-app.com.

5.2 COPPA Compliance

In compliance with the Children's Online Privacy Protection Act (COPPA):

5.3 Google Play Families Policy Compliance

If our app is made available to children in the future, we commit to:

5.4 Parental Rights

If we need to rely on consent as a legal basis for processing information and your jurisdiction requires consent from a parent, we will require parental consent before collecting and using that information. Parents have the right to:

11. Updates to This Privacy Policy

11.1 Policy Changes

We may update this Privacy Policy from time to time to reflect:

11.2 Notification of Changes

When we make material changes to this Privacy Policy, we will:

11.3 Your Continued Use

Your continued use of our Service after any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the changes, you may delete your account and stop using our Service.

11.4 Previous Versions

Previous versions of this Privacy Policy are available upon request. Contact us at help@diago-app.com if you need access to earlier versions.

12. Contact Us

12.1 Privacy Questions and Requests

If you have any questions about this Privacy Policy, want to exercise your privacy rights, or need to report a privacy concern, please contact us:

12.2 Response Time

We aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please mark your communication as "Urgent" in the subject line.

12.3 Data Protection Officer

For residents of the European Union or other jurisdictions where required, you may contact our Data Protection Officer at: help@diago-app.com

12.4 Regulatory Authorities

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection authority or supervisory authority.

13. Definitions

For the purposes of this Privacy Policy:

This Privacy Policy is effective as of the date specified above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.